FAQ's Renting a Bounce House | Bay Bounce & Party Supply Destin


How much space do I need?

Most of our inflatables will have setup requirements in the description area. If not or if you need additional help just text or call us at 850-628-8529.

What methods of payments do we accept?

We accept cash, check, and cards. Non-refundable deposits are required at time of reservation. Full payment must be received one week prior to delivery or at time of booking if booked within that week of delivery.

How are deposits handled?

Deposits are non-refundable. Please see below policies on cancellations/rescheduling and our rain policy.

Cancellations policy?

Reservations can be cancelled or rescheduled up until 1 week prior to delivery. Deposit is non-refundable but can be applied towards your next reservation. Cancellations within 7 days of the event no refunds will be made but can be applied towards your next reservations until 48 hours prior. Cancellations within 48 hours of delivery and customer forfeits half of total reservation. The other half can be applied towards the next rental.

Rain policy?

If you would like to reschedule the event due to inclement weather you can up until 48 hours prior to delivery. Full reservation amount is non-refundable but can be applied towards your next event.

Will you still deliver if it’s raining?

Yes. We may be delayed but will get unit out to you. We reserve the right to cancel if we have a hurricane or severe storm on the way. Inflatables cannot be used in heavy winds or during bad weather.

What is the pricing for inflatables?

We have some of the best pricing on our inflatables in town. Our pricing is per event and we pride ourselves on our customers having the inflatable all weekend long. We drop off Thursday and Friday based on our delivery route/schedule and we get most inflatables picked up on Monday.

Delivery schedule?

Please understand that we start on one side of town and work our way in line to the other side on deliveries. If you are unable to be at home during scheduled time we can always get you set up without anyone home. Just let us know where you would like the inflatable setup and we will take care of it!

Big event pricing?

We would love to handle your next big school, church or family event! Please give us a call and we can put together a great package with special pricing for you. 850-628-8529

Are the inflatables clean and in good condition?

Yes. Our inflatables are cleaned and disinfected on site. That way you can see that it is safe and clean for your family and friends. We get new inventory each year and weed out the older equipment for our competitors to use. If we ever have an issue with the inflatable we will do our best to upgrade you into another inflatable.

What surfaces can the inflatable be set up on?

We can set up on pavement, concrete, and of course grass. Please let us know what type of surface so that we are prepared with tarps if needed. Also remember to clean up behind your pets and kids.

What do I need to have ready for set up?

We will need access to power (we have extension cords), clear space to roll inflatable to destination, enough gate clearance for inflatable to get through (typically minimum 3’ sometimes 5’ for bigger units), and space that has been cleaned prior to our arrival. If using water you will need a water hose that reaches to the set up area.

How long will it take for set up at delivery and pickup?

Most units we can have set up and cleaned in about 20-30 minutes per unit. Pickup takes about the same amount of time and you don’t have to be there at pickup.

How far in advance should we reserve?

Like most things the selection is bigger the further in advance you are able to book. I suggest booking a couple of months in advance. Weekend holidays such as Easter, Memorial Day, 4th of July, etc. typically fully book up a month in advance sometimes sooner.

Can we set up an inflatable inside?

Yes. Keep in mind that this unit normally lives outside so the bottom may have sand or dirt on it and maybe wet. Please let us know if you decide to go inside so that we can be prepared for the surface and do our best to bring a unit that will work for you.